Shipping & Customs
This page answers what overseas buyers ask most about delivery and customs. Read it before ordering and you can skip most of the back-and-forth email — anything not covered here, just note it in your inquiry.
Carriers
- Samples and small batches: DHL / FedEx / UPS international express, typically 3–7 business days;
- Volume orders: air or sea freight, confirmed on the quotation by quantity and destination;
- Your own DHL / FedEx account is welcome — freight collect and prepaid both work.
Lead time
- In-stock parts: shipped after payment confirmation;
- Volume orders: follow the manufacturer schedule — the quotation states "Lead time: X weeks" plus any split-delivery plan;
- All lead times are estimates; the order confirmation is authoritative.
Customs documents
- Commercial Invoice and Packing List accompany every shipment;
- Certificates of origin and HS-code classification are available on request;
- Goods are declared truthfully — product name, quantity and value — and we do not under-declare.
Incoterms 2020
| Term | Meaning | Best for |
|---|---|---|
| EXW Shenzhen | Pick up at our Bao'an, Shenzhen warehouse; buyer arranges export and onward transport | Buyers with a China forwarder |
| FOB Shenzhen | We handle export clearance and deliver on board the vessel / flight you nominate | Most common |
| DDP (negotiable) | Delivered duty paid to your address, quoted per destination | First-time buyers without import experience |
Payment and charges
- Volume: T/T bank transfer; samples and small orders: PayPal;
- Import duties and taxes are the buyer's responsibility unless DDP is agreed;
- Check your country's import rules for electronic components before ordering.
Questions about these terms?
Email dukeli@sh-mems.com — we reply within 1 business day (GMT+8).